Standard Return Policy
Products purchased directly from buyeximus.com are eligible for return within 30 days of the purchase date. To be eligible for a return, the product must be in its original condition, unworn or unused, with all parts and original packaging intact.
Return Process
To initiate a return, please follow these steps:
- Contact us at info@buyeximus.com to start your return and fill out the return application form.
- Ensure the item is placed in its original packaging along with the packing slip and all included parts.
- Reseal the packaging securely with shipping tape.
- If a return label is provided by us, affix it to the package. If you are arranging shipping independently, please ensure the package is properly labeled.
- Ship the package through the designated carrier or your preferred service.
- Once the returned item is in transit, we will process your refund within 10 business days after receiving and inspecting the returned product.
Please note, return shipping charges are the responsibility of the customer unless otherwise specified.